Customer Testimonials
ok this review is honestly for the price. new vehicles discounted lower than their used online competitors! that being said, Ricky was super helpful and they even delivered an hour and a half away for FREE!. wow. look here next time folks!
Worked with Matt Legrand to look at some Rangers and Mavericks this afternoon. He wasn’t pushy and took the time to answer the questions I had. Ultimately I ended up not liking the numbers but otherwise it was a low stress shopping experience.
Terry was great with my husband brad westricks buy on the dodge!!!
I recently purchased a ford escape from the dealership and had tire issues right away, the dealership replaced the faulty tire and the service I received was amazing! I am very impressed with the dealership and highly recommended them, from my excellent salesman Billy Dunn and the service department all amazing!!!!
Service center was easy to work with
Just bought a 2026 F-250 here and the experience was genuinely efficient from start to finish.
Terry was exactly what you want in a salesperson—no pressure, knew the truck inside and out, and communicated quickly every time I had a question. Ive shopped around a lot and 99% of salespeople didn't know much, if anything, about the trucks. Terry also offered to find a truck if they didn't have one available, also something that none of the other dealerships in NWA offered to do.
Behind the scenes, Jeff and Justin did a great job structuring a solid deal and ... Read More 
Google - Apr 26, 2026
My guy Terry hooked me up with an awesome Badlands Bronco. Very helpful with the whole process, and helped set it up through my phone and everything. Thanks Terry!
Pleasure doing business with Samantha, Ryan and the crew at Superior.
I cannot say enough good things about the Superior Ford Service Department. I was about an hour away from home and on my way to Oklahoma City when my engine light came on, my vehicle started shutting down, and it would no longer accelerate. Thankfully, I was able to make it about seven miles to Superior Ford — and that turned out to be a huge blessing.
From the moment I arrived, the service team immediately stepped in, was incredibly kind and reassuring, and took such great care of me during a very stressful situation. They had me back on the ... Read More 
Google - Mar 27, 2026
We purchased a pre-owned Ford F150 from Carlos last week, he was great to work with! We will definately be back, thank you again!
I purchased a pre owned 2022 Chevrolet Silverado RST from Superior Ford recently. I felt I got a good deal, their dealer fees were more than reasonable and being out of state they had an estimated cost of my registration fees I felt was high but they were covering themselves from future expenses they were unsure of and the assured me I would get a check back for any over payment. Not only was the vehicle well described and represented as I was over 1000 miles away, I received a check in the mail for over $400 for overpaid title and reg fees ... Read More 
Google - Mar 22, 2026
So I have to say im a dedicated customer ! I have purchased 4 f150s and one big bronco from this dealer in the last 8 months and have bought 6 total from them. I will say for the most part they do work some good deals for me. I will stay a customer for life along as im taken care of. Terry does a great job selling me vehicles! One thing I was bummed about as a recurring Customer is I asked for a hat for free and was turned down lol maybe the 7th vehicle will get me a hat wink ... Read More 
Google - Mar 16, 2026
Terry Snell was very personable tolerant as we wanted to look at many different pickups and if he didn’t know the answer to our questions, he found out. All around good young man with a wife and 3 kids. Worth stopping by if interested in a new or used vehicle!
This dealership was very helpful and worked with me good on a personal connection, i was able to find a truck i wanted thanks to Terry Snell he made it all happen.
Had a great experience with my new truck purchase through Terry Snell. He listened to what I wanted and did everything to help make it happen
Had a great experience with Monty Burkhart and Terry Snell. They were very knowledgeable, professional, and easy to work with.
Terry, Husband stop by Dave stop in Superior Ford. And was looking at the F150's Terry was very helpful. My husband bought One of the trucks Terry showed Dave all the buttons fixed up his phone in truck. So ask for Terry when you stop in. You'll get great service. DAVE
Billie Dunn was great to work with did me right on my trade fast and fair easy to do business with more trucks at a better price than any of the other local dealers. Highly recommend
Superior Ford provided the best experience I have ever had purchasing a new vehical. Ryan provided outstanding service! There were no surprises and absolutely NO dealer adds. Financing focused on finalizing the sale and not trying to increase the price with add ons. The only add was an extended warranty which I asked for. If you are tired of buying vehicals and paying thousands in worthless add ons you should try Superior.
I had a very fair experience here. Chad Wunderle and Scott Hamilton did a great job with the trade in and purchase.
Rikki was our sales rep and made the experience very smooth and enjoyable. I was a first time car buyer and she was very kind and helpful all the way from the initial phone call through driving off the lot. Highly recommend working with Rikki and Bo for any other car buyers out there! We will definitely be returning for future car purchases!
Had a great experience with Rikki. She was able to provide all the information that I was looking for.
Carlos Torres worked with me in every way possible on my purchase. I can't say enough great things about him. I spoke to around 20 dealerships and he out performed them all by far!
Carlos made our car buying experience quick and easy!
Terry Snell is a great salesman to work with! We look forward to working with him again!
Sales people very helpful
Terry was our salesman. He contacted us immediately after we inquired about the vehicle. Was super nice and gave us a great experience! Would definitely recommend and use them again in the future! Everyone we encountered there was phenomenal!
Ryan was my salesman and he was excellent to work with even with me being an out of state buyer. He was responsive and had answers to all my questions. Lance in the finance department was also great to work with. Went over all my paperwork very well and was super quick getting it processed. I highly recommend Superior and I'm sure they'll be my preferred dealership from now on.
Great attention to costumes. They make posible yours car dreams..
Thank you Carlos for helping me find and purchase the truck I was looking for. Everyone I dealt with could not have been any nicer. Very happy customer!
I purchased my mom van from Rikki. She was amazing to work with answered all my questions, was pleasant with my babies during the process, and even helped move all the car seats over. She made the process quick and painless.
Walked into superior ford knowing what I wanted was an f150 crew. Salesperson Rikki Potter was knowledgeable and made transaction process smooth and easy. I drove my first new pickup home that day
High class group of sales people and managers. They truly care about you and your vehicle needs, and getting you the best deal possible.
Great people and great service!
Hands down the best buying experience I have had in NWA!
GREAT PLACE, GOOD PEOPLE!
Best most trust worthy people I know. Wouldn't buy my car anywhere else. Rikki is the greatest. She will make sure you love everything about your new vehicle.
Terry Snell was a great salesman. He took the time to find me the right truck at the right price. Give him a shout! Thanks!!
Hunter was a great help
Very helpful and informative. They know their product and the pricing was very competitive. Terry was my contact and he was great
Absolutely love the Superior family! This makes Superior vehicle number 6 but the first Ford. The experience was what I’ve come to expect from Superior. Terry Snell was our salesman and he did a terrific job! The finance department was a super easy process. I highly recommend Superior for all your vehicle needs.
Jessica and the team went above and beyond for me on my purchase of my new truck. I know I was a little needy and a pain in the butt to deal with. But Jessica didn’t give up on me and walked me through it making this truck buying experience amazing. I won’t need a new truck in a long time but when I do Jessica and her team is who I will call. Bravo Superior Ford.
Genuinely easy dealership experience. I picked out the one I wanted, gave a price I was willing to pay and bought it for that. No bs, no games. Thank you Carlos and Lance for making it as smooth as possible.
Terry Snell was my salesman. He was honest, did a great deal, and was quick. We had a bad experience with a different dealership and he turned our moods right side up!
Terry Snell is great at identifying what the neats are. I will probably go back to his care in the future. Love my Escape.
Very professional and quality helpful service
Great car shopping experience Terry our salesman was awesome i told him what I wanted and he did get me what I asked for thank you Terry. Finance part was great as well thank you Lance..
Went to this dealership last fall looking for a particular model, was told they don’t have it and wouldn’t bother to look online at other dealerships to see if they had one in stock. Tried again in spring but the salesmen lacked motivation so I expanded my search and went to Tulsa but it sold before I could get there. Talked to Isaias and he helped me order the vehicle I wanted. Ordered in April and delivered in July. Isaiah kept me up to date and even sent a pic of my car while still on the trailer. ... Read More 
Google - Sep 22, 2025
I want to say thank you Felicia your were so kind and you 💖 took good care of me if anyone is looking for a car go see Felicia she will definitely take good care of you very honest
Terry Snell was my sales representative. He was extremely helpful, courteous and knowledgeable. I drove away with a new truck that I am very pleased with.
Terry was great to work with. Very professional and understanding. We purchased a new 2025 f250 and it was quick and easy.
I recently purchased a Ford Mustang Premium AWD from Superior Ford, and I couldn’t be happier with my experience. From the moment I walked in, the process was smooth, professional, and stress-free.
A special thank you goes to Terry Snells, my sales consultant. He was extremely friendly, patient, and genuinely helpful throughout the entire process. Terry took the time to answer all my questions, made sure I understood every detail, and guided me toward the right choice without ever making me feel pressured. His professionalism and positive attitude made a huge difference.
As for the car itself, the Mustang ... Read More 
Google - Sep 13, 2025
Terry Snell was awesome! So very helpful, answered all of my questions when I asked them. He’s wonderful person not pushy at all! Respected my decisions when I made them!
Thank you, Terry Snell for helping me choose my new car and making sure I was confident with all the technology setup. Great service!
Just want to say Carlos Torres is the best salesman that I’ve known he goes over n beyond to get you in the vehicle that your comfortable in
Carlos Torres was who sold us our new truck! He was very honest with us on what we could afford. He gave us plenty of options. Carlos was also very quick to respond back while reaching out to him! I highly recommend talking to Carlos for your new vehicle purchase!
Carlos Torres is extremely professional and handles his part in making sure the clients are well taken care of on getting people in their new rides. I’m so appreciative of the experience he’s able to implement. He’s the best part of the whole team!
Carlos Torres is the best salesman I have ever interacted with. He makes the process so easy. He is transparent, he listens, and he remembers the right details to get you in the perfect car.
Carlos T. is a great guy! Definitely recommend him to find what you are looking for! You won’t regret it! 😁
Hunter and the entire Superior Ford team made the buying process so easy for us. Hunter worked tirelessly to help find the right truck for my husband, which we hope will be the last work truck he’ll ever need. I highly recommend taking the short drive to Siloam and be sure to ask for Hunter!
Great service awesome vehicle selection go and check out what Superoir Ford has for you.
If you’re looking for a new vehicle don’t hesitate to reach out to Carlos Torres! He makes the buying experience so easy, no hassle, no pressure just all around good vibes. I hear horror stories about buying vehicles with salesmen who pressure you and don’t like taking no for answer but you can tell Carlos just wants to make his customers happy!! I bought a new to me 2022 Chevy traverse and it was the best choice I ever made! The vehicle is beautiful, and the experience was great! 10/10 recommend!
Excellent and efficient service!!
I had such a great experience with Superior Ford. This was the second time I bought a car here. The reps are so friendly and genuinely listen to your needs and wants.
Thank you Terry Snell and team for an exceptional transaction. Terry was professional, knowledgeable and helpful. We absolutely appreciate and love our new truck!!! ⭐️⭐️⭐️⭐️⭐️
5-Star Experience at Superior Ford
I couldn’t be happier with my recent F-150 purchase from Superior Ford. From start to finish, the experience was exceptional. Felicia was my salesperson, and she was outstanding—knowledgeable, friendly, and genuinely focused on making sure I got exactly what I needed. Matt provided excellent support along the way, and Justin, the sales manager, ensured everything went smoothly and professionally.
The experience was so great, a family member ended up making the trip to purchase their own F-150 from Felicia, too. That speaks volumes about the team and the trust they build with their ... Read More 
Google - Jun 30, 2025
Outstanding Service Department! Great communication.
I own three Fords and have been servicing at Superior Ford for years with Alex. Great place to do business.
I generally don't leave reviews, for anyone. But I will say, "Go see Terry Snell!!" He is a kind, professional, and smart young salesman! He had to repeat and explain things to me, never once making me feel like a dumb girl! He found me an amazing new car and I absolutely love it!! I will recommend to anyone looking for an amazing car buying experience to visit Superior Ford Siloam Springs and ask for Terry Snell! 🚙♥️
I was about ready to make a great deal with another dealership, when I reached out to Superior (where I got the truck I ended up trading in). Rikki called after I inquired about a truck meeting the same criterion and asked if there was anything else (FX4, heated seats, etc.) not thinking I would be able to afford all of that. They not only found a better truck but beat the price difference after trade in AND had it on the lot the next day.
My total time in the dealership was 1 hour, the process was completely painless, I ... Read More 
Google - Jun 1, 2025
Terry Snell was my sales rep. He was very knowlegable and helpful. I would recommend doing business with him.
Just flew down and picked up a truck! Carlos was a great salesman and very friendly. He answered all of my questions and when he was busy he got back to me as soon as he could. Beau in the finance department was awesome as well and answered any questions that I had in that area. His team member Lance closed the deal in a very timely manner. Great team and will definitely be back!!
We had the absolute best experience buying our 7th super duty here. After Fletcher Ford sold a truck out from under us and then lied about looking for another truck for us we found Superior Ford and we had the easiest and fastest buy we have ever experienced. I highly, highly recommend these guys.
Just bought a Ford Ranger from here, and everything went very smoothly. Ask for Carlos if you need a new vehicle!
I recently bought an f150 with Monte at superior ford and it really was a smooth buying experience. No surprise tactics to take my trade value down or last minute add ons to hike the price of the truck up, just transparency. I’d buy from here again unlike McClarty down the road in Bentonville.
We recently purchased our new 2025 Ford Bronco Badlands, and Carlos was absolutely fantastic throughout the entire process! From the moment we walked in, he was friendly, knowledgeable, and genuinely helpful. He made the experience smooth and enjoyable—no pressure, just honest and professional service. If you’re looking for a great salesperson who truly cares about his customers, ask for Carlos. Highly recommend!
The service here is wonderful! Everett and Terry were great to work with when buying our car! They were quick to respond to texts and were not pushy at all when we were making our final decision. John in the service department is amazing! We highly recommend using these men when needing assistance!
I went with my boyfriend to get a new truck today and we had an AMAZING sales man that was patient and helped us find the perfect truck! Such a wide selection of vehicles and trucks as well!
Very friendly and worked with us on pricing.
I’d hate to have to have service done anywhere else but here. They always do their best for me when working on my f-350 and I’m always left more than pleased. Terren in the service department is the best!
Okay car lot. Didn't have what I wanted this time.
Terry Snell was awesome! He helped me not only to find what I was looking for but also went the extra mile in assisting me with the setup-process so that everything went smoothly. Definitely made sure I was taken care of. I'd highly recommend! Great experience!
**Superior Ford – A Transparent and Hassle-Free Car Buying Experience**
I recently purchased a vehicle from **Superior Ford**, and I couldn't be happier with the experience. From start to finish, my salesman, **Matt**, was absolutely amazing. He was **polite, direct, and transparent**, making the entire process smooth and stress-free.
Matt went above and beyond to ensure I had all the information I needed and was extremely helpful in working through the deal. Unlike many dealerships that try to sneak in extra fees, **Superior Ford was refreshingly honest and upfront**—a rare find in today’s car-buying market.
The entire purchase ... Read More 
Google - Mar 3, 2025
My experience with dealing with Rikki Potter and her sales team was the best vehicle buying experience that I have ever experienced. They made my dream of owning a great looking f250 super duty come true. Thanks to Rikki Potter and her sales team. 😃😃😃😃😃😜
Good people. They got me the vehicle i want even though they already sent it off to auction. They got it back that weekend and next business day im there to pick it up.
Even tho we couldn't make a deal today Dalton was awesome to work with. Very upfront and honest.
From a 1⭐️ to a 5⭐️: Superior Ford Went Above and Beyond
I live in Oklahoma, just an hour from Superior Ford. Unfortunately, dealerships in Oklahoma don’t participate in the Ford Parts program, which means I can’t use my Ford Points to purchase parts online and have them shipped to a local dealership. When I received a discount offer from the Ford website, I decided to use my points and have the parts shipped to Superior Ford in Siloam Springs.
Unfortunately, the parts arrived late and damaged.
What I didn’t realize at the time is that the dealership acts ... Read More 
Google - Dec 30, 2024
This is the second time I've purchased a vehicle through Rikki. Her and superior ford made the car buying experience easy and efficient. (The snacks are better on the service side though, haha) Thanks, guys!
Matt Legrand Was great to work with and I’ve honestly never had an easier experience purchasing a new vehicle and I buy new vehicles more than anyone should. 🤣
They were honest, fair, and did exactly what they said they would do. We had a rough experience a few days ago at McClarty Daniel. Superior Ford was a refreshing change of pace. Thank you so much for being honest and straightforward and not trying to bait and switch people. Matt was great and low pressure.They beat McClarty Daniel’s price right out of the gate! Bo in finance was ... Read More 
Google - Nov 19, 2024
I had a fantastic experience here at Superior Ford. The team was friendly, knowledgeable, and made the entire process easy and enjoyable. They listened to my needs, answered all my questions, and never pressured me. The hospitality was top-notch, and I left feeling confident and excited about my new car. Highly recommend for anyone looking for a stress-free, professional car buying experience!
This place has the best customer service of any lot I have been to in siloam and there mechanics know how to change the oil properly
(Translated by Google) Everyone is very friendly and efficient, especially since I can use my points without having to spend any money... It's a shame they don't have anyone who speaks Spanish... but it's great, I recommend it. (Original) Todos muy amables y eficientes, sobretodo que puedo usar mis puntos sin tener que gastar dinero... Lastima que no tienen a alguien que hable español... pero muy bien, lo recomiendo.